DEWBU Reviews
DEWBU Customer Reviews (6)
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DEWBU Customer’s Q&A
DEWBU FAQs
About dewbu.com Prices and Cost?
On dewbu.com, a variety of heated apparel is available. The Men's Soft Shell Heated Jacket With 12V Battery Pack in various colors is priced at $118.99 USD, discounted from $169.99. The Women's Heated Jacket Detachable Hood With 12V Battery Pack in Black is also available for the same price. The Women's Soft Shell Heated Pants with 12V Battery Pack Fleece Lined in various colors are priced at $111.99 USD, discounted from $159.99. The Men's Heated Vest Detachable Hood With 12V Battery Pack and the Women's Heated Vest Detachable Hood With 12V Battery Pack in Black are both available for $80.00 USD, discounted from $159.99. Please note that prices may vary and it's always a good idea to check the website for the most current pricing and availability.
Are there any other heated apparel available on dewbu.com?
Yes, there are several heated apparel options available on dewbu.com. These include heated jackets, heated vests, and heated pants for both men and women. The jackets and vests come with a 12V battery pack and are available in various colors such as black, dark blue, olive green, and camo black. The pants are also powered by a 12V battery pack and are fleece-lined for extra warmth. They are available in colors like red, grey, and black. Some of the jackets and vests also feature a detachable hood. Please note that availability may vary.
About dewbu.com Popular Products and Services?
"Dewbu.com" is known for its heated apparel. The popular products include Heated Jackets, Heated Vests, and Heated Pants for both men and women. These products come with a 12V Battery Pack. The jackets are available in various styles such as Soft Shell, Detachable Hood, and Polar Fleece. They are offered in multiple colors including Black, Dark Blue, Olive Green, Grey, and more. The heated pants are also a popular choice, available in Soft Shell style and Fleece Lined for extra warmth. These products are perfect for outdoor occasions like climbing, hiking, fishing, traveling, backpacking, camping, running, jogging, walking, and more. The website often offers discounts on these items.
About dewbu.com Payment Method?
The website dewbu.com accepts payments through PayPal and Credit Cards. The credit cards accepted include VISA, Master, JCB, Diners Club, Discover, and AMEX. However, personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery are not accepted. In some cases, additional charges such as VAT (Value Added Tax), other taxes, customs, and/or duty fees may be required by the destination country. These additional charges are the responsibility of the recipient. It's important to note that dewbu.com does not offer refunds or accept returns for recipients' failure to pay customs fee or taxes. If Customs clearance procedures are required, delays may occur, which may affect the original delivery estimation time. Dewbu.com is not responsible for any packages held by a country's Customs Office.
What is the return policy of dewbu.com?
The return policy of dewbu.com is as follows: Customers have a maximum of 30 days to make returns. Return packages must be sent back and postmarked within 30 days after the purchase date. No returns made after 30 days from the purchase date will be accepted. If the products have quality problems, a 30-day free exchange and return service is provided. However, if the product has no quality problems, such as unfit size or color, the exchange and return shipping fee will not be borne by the company. Items can only be returned if they are unworn, unwashed, undamaged, and have the original tags/packaging attached. Exchanges/Returns are not valid for Final Sale, Open-Box, Bulk Order, with non-returnable marks, free gifts, or Outlet item orders. To apply for a return or exchange, customers could contact the company directly by e-mail at support@dewbu.com. Refunds will be processed within 7-14 days after the company receives the return package. The refund will be issued to the original payment account, as per the customer's request. The original shipping fee and insurance are non-refundable. Note that due to current situations, the refund will require an additional 3-5 days to process. If there are any issues with the return, customers must contact Customer Support within 30 days after the order was first placed. Sale and closeout products are excluded from this 30 Day Money Back Guarantee.
How long does it take to receive my order from dewbu.com?
Orders from dewbu.com are usually shipped the same day after receiving payment. The package delivery typically takes 1-7 business days, depending on the location. Amazon functions as the logistics partner to ship out DEWBU products. They choose the carrier that they think works best for customers. If the package is returned due to an insufficient address, shipping costs to reship the package will be charged. Therefore, changes to the shipping address must be made quickly. Otherwise, the order will be shipped normally within 24 hours.
Does dewbu.com ship internationally?
Based on the information available, DEWBU usually ships the same day after receiving payment. The package delivery usually takes 1-7 business days, depending on the location. Amazon functions as their logistics partner to ship out DEWBU products. They will choose the carrier that they think works best for their customers. However, the specific details about international shipping are not explicitly mentioned.
dewbu.com Return Policy?
Dewbu.com has a 30-day return policy. Customers must send back and postmark their return packages within 30 days after the purchase date. No returns made after 30 days from the purchase date will be accepted. If the products have quality problems, Dewbu provides a 30-day free exchange and return service. However, if the product has no quality problems, such as unfit size or color, the customer will bear the exchange and return shipping fee. Items returned must be unworn, unwashed, undamaged, and have the original tags/packaging attached. Exchanges/Returns are not valid for Final Sale, Open-Box, Bulk Order, with non-returnable marks, free gifts, or Outlet item orders. To apply for a return or exchange, customers can contact Dewbu directly by e-mail at support@dewbu.com.
As for the shipping policy, orders are usually shipped the same day after receiving payment. The package delivery usually takes 1-7 business days, depending on the location. Amazon functions as Dewbu's logistics partner to ship out products. If an order is placed with items out of stock, it may be cancelled for a full refund. Back-orders will be shipped upon arrival into stock if the item is scheduled to be back in stock that season. Not all items out of stock will be restocked. The back-order will be cancelled after 30 days if the product does not come into stock.
What is the quality of Dewbu's products?
Dewbu's products, particularly their heated jackets, have received positive reviews from customers. The jackets are described as well-built with effective heating elements and a battery that holds charge. Customers have praised the jackets for being warm and comfortable to wear for long periods of time. However, some customers have noted that the battery can be heavy and the hood is not removable. There have been instances of customers facing issues with the jackets, such as the jacket not staying on or the zipper breaking, but Dewbu's customer service has been responsive in addressing these concerns. The jackets are also described as water-resistant with good tensile strength, scratch resistance, and wind resistance. They are designed to endure routine hand or machine wash. Overall, Dewbu seems to have a reputation for producing high-quality products.
How do I contact Dewbu customer service?
To get in touch with Dewbu customer service, one can send an email to support@dewbu.com. For returns or exchanges, the same email address can be used. Please include the order code and specify the request (return/exchange). A response should be received within 24 hours. Alternatively, a call can be made to +1 844-568-1666 for immediate assistance. For more information, the Dewbu official online store and their Support page can be visited. Please note that returns or exchanges must be made within 30 days of the purchase date. If the product has quality problems, Dewbu provides a 30-day free return or exchange service. However, if the product does not have quality problems, the return shipping fee will not be borne by Dewbu. Refunds are processed within 7-14 days after the return package is received. The original shipping fee and insurance are non-refundable.